As you may be aware a new company has opened in Darlaston and their aim will be tapping up your customers.

We are going to be engaging in an aggressive marketing campaign in this area during March and April 2019.  No expense will be spared and we have allocated an initial £20,000 and further funds will be made available if necessary.

These type of operations have very little chance of survival in the current market place, but we promise we will do all we can to actually increase the work in these areas.

Marketing Campaign will include:

• Advertising Vans
• Continuous Carding
• Beer Mats in every pub
• Online Marketing

During the month of March, we will be reducing our minimum fare to £2.50 and review this at beginning of April.  Please be assured we will only keep this situation for as long as necessary.

We hope all drivers appreciate why we are doing this and we have your full cooperation and have plenty of drivers in Darlaston to ensure we continue to benefit from the excellent earning potential in this zone.

 

Nearest Car Dispatch

On the morning 9th January 2018 between 07:30 – 09:00 we used Nearest Car dispatch method.  No job was more than 15 minutes late at the time of dispatch and very few jobs were rejected or recovered.

Drivers at work during this morning may have noticed they were getting jobs very close to them.

We have been using this method for far-out zones for a long time and we actually informed drivers of this several months ago.

We intend to change this system of the nearest car dispatch at all times.  This will mean that if you have got a job, you were the nearest car at that time.

This does mean there will be no rank and we expect drivers to trust the system to give the job to whoever was closest.

Example

Currently, if a driver was at Big Pan in Bilston and there was another driver clear at Wiseman Dairies.

A job comes in from Tyler Road, the system will pull the driver from Wisemans and the Big Pan Driver would not get the job even though he is closer.  The Big pan driver in 10 seconds is now first in Willenhall Zone

Then 10 seconds later a job comes from Wiseman Dairies and then the Big Pan driver all the way to Wisemans.

The above example is happening all day every day and is very inefficient.  We will be looking to trial nearest car this week and will text you when this trial goes live.

This results in:

• Fewer Recoveries
• Fewer Rejections
• Harder for feeding to occur (operator does not know who is next)
• More jobs covered
• Less Dead mileage
• Much better service for customers
• Very short waiting time when customers look on App

For this to work, drivers must dispense with conspiracy theories and trust that our auto dispatch system gives out the jobs automatically to the nearest car.

 

This Friday 21st December 2-18 is Mad Friday, where everyone goes MAD

This year will be especially busy because

• Schools Break Up
• Factories Break Up
• There is a Wolves V Liverpool Match in the evening.
• Final Weekend of Xmas shopping

PLEASE DO NOT FORGET TO FILL IN OUR SPECIAL SURVEY LETTING US KNOW YOUR WORK HOURS THIS FRIDAY CLICK http://bit.ly/2PPDyYb

We hope every single driver will be ready to put in from Midday onward.  This day is busier than any day in the entire year.

See Job before Accepting bid

We are now going to pilot/test out seeing job before bid.  This allows driver power to at see what they are bidding for pick-up & Destination.  We will see what feedback is then keep if this is popular.

This makes for greater transparency in dispatching.  It does however mean two step bidding but then you only bid if you want the job reducing risk of penalty for you and a false text to a customer.

Press Bid below as usual

Then below you can see this job is from Tame Bridge going As Directed

second job is Polonia restaurant to Chafery Drive

Choose one you want and then press ok

This one is Tram Wednesbury (WY) to Herberts Park Darlaston (DS)