Late Jobs Policy

1.2 Late Jobs Policy

Section A

As a licensed driver we expect you to move off as soon as you receive a booking.  Picking up jobs late is one of the main reasons we lose customers. It damages our business and our reputation. During busy times, we know jobs can get late. There are also other reasons that jobs can get late and the driver is not to blame.

What Can Happen

1. Lone females stranded.
2. Medical emergency turns tragic
3. Train or Placed
4. Appointment missed
5. Any other consequence

Section B

What Not To Do

1. Accept job and then does not move for 10 plus minutes.
2. Make a job late by taking a personal de-tour.
3. Accept job, then go to fuel up
4. Stops to go to the shop.
5. Stops to go to toilet.
6. Pops home for 5 minutes on the way to the job.
7. Making the journey longer. This happens when the Driver does not have a Sat Nav or Mapping App downloaded on their phone. Not knowing how to use a Sat Nav or Maps App also a to this happening
8. Driver clears his job early and then bids for another job and makes this job late.
9. Any other reckless act.

 

Section C

What We Will Do

We will conduct a transparent investigation:

1. Listen to your side of story
2. Ensure it was not the company’s fault
3. Assess your level of remorse
4. Check your past record
5. Take action against passenger by Blacklisting (If Necessary)

 

Section D

The Sanctions

A Fine of between £10.00 minimum to a maximum of £50 for every offence

1. Warning
2. Final Warning
3. Dismissal

Anything considered Gross Misconduct could result in Summary Dismissal, in such circumstances we reserve the right to use Section D Item 3 in its own right.